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Warranty Test

Product or Part

Limited Warranty Duration*

Labor Coverage

Frames Used in Upholstered and Leather Products

Limited Lifetime Warranty*

1 Year

Springs and Webbed Seating System
The metal spring systems are generally, sinuous, wire seat
springs, and, where applicable, back springs. The Webbed
Seating System is the webbing used to support the
seating area.

5 Year Limited Warranty

1 Year

Recliner Mechanisms

5 Year Limited Warranty

1 Year

Sleeper Mechanism

3 Year Limited Warranty

1 Year

Sleeper Mattress**

3 Year Limited Warranty-Pro-rated

1 Year

Cushioning***
Including Unattached Cushioning which means each cushion
core in an unattached (loose) seat cushion and Attached
Cushion which means each cushion core in a seat cushion
which is attached to the product.

1 Year Limited Warranty-Pro-rated

1 Year

Leather and Upholstery Fabric****

1 Year Limited Warranty

1 Year

Top of Bed
Top of Bed means comforters, bed skirts, pillow shams, and
any accent pillows included with a comforter set.

30 Days

30 Days

Finishes and all Other Furniture Products
Finishes and all Other Furniture Products means all finishes
and other parts, components, and other furniture products
not specifically included in the above Limited Warranties,
including but not limited to dining room tables, chairs,
occasional tables, beds, dressers, sleeper mattresses, marble
tops, granite tops, desks, curio cabinets, china cabinets,
buffets, entertainment centers, lamps, electrical components
(other than light bulbs), recliner pull cords and handles
incorporated into any furniture product.

1 Year Limited Warranty

1 Year



 

Product or Part

Limited Warranty Duration*

Labor Coverage

Power Foundation Frame***

Limited Lifetime Warranty**

1 Year

Power Foundation Mechanism and Electrical Components

3 Years Full Parts & Labor

3 Years

Mattress***

10 Year Limited Warranty

1 Year

Foundation

10 Year Limited Warranty

1 Year

DO

Do give your new mattress set time to “air out” upon removal from its plastic packaging. Dispose of all plastic packaging as soon as possible.

Do carry your mattress flat on its side. It’s easier to handle and you’ll be less likely to damage the mattress.

Do keep your bedding clean. We suggest using a mattress pad or mattress protector, especially if children use the bed.

Do replace the old foundation when purchasing a new mattress. An old foundation may not provide sufficient support. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress.

Do use an appropriate frame and center support for queen- and king-size sets. Using the right support frame will ensure that your warranty remains in effect.

Do allow your memory foam mattress to warm to room temperature. The memory foam is temperature sensitive and will soften when it is warm.

The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended.

DON'T

DON’T PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES.

Don’t smoke in bed. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes.

Don’t let anyone stand or jump on your mattress or foundation. It was not built for that kind of weight concentration or abuse.

Don’t allow your mattress to get wet because some of the upholstery materials may compress. Protect it from water or other liquids.

Don’t remove the law label or tag at the end of your mattress. This label serves as a means of identification to establish your right to the Limited Warranty.

Don’t use dry cleaning fluid of any type on your mattress. These chemicals will damage some of the construction materials and will void the Limited Warranty.

Don’t place pillow-top side of mattress on bottom.