Now that you’ve invited us into your home, you’ll want to enjoy the furnishings for years to come. To ensure that you do, we encourage you to follow through with proper care and cleaning. This useful guide covers all types of furniture—from upholstered to painted—and mattresses and rugs.
We offer countless options in upholstery—from fine leather and skillfully matched manmade alternatives (faux leather), to cotton, nylon, polyester, rayon and wool blends. For your reference, our upholstered products have a tag either under one of the seat cushions or beneath the unit itself. The tag provides a universal cleaning code indicating best cleaning practices.
DC - Dry Clean Only
E - Use the Millennium Leather Care Kit
N - Use the Millennium Leather Care Kit
N FBR - (Natural Fiber Rugs) Immediately blot spills to remove excess liquid with a clean white cloth or plain paper towel. Blot again with a solution of one teaspoon mild detergent with one teaspoon of white vinegar in a quart of warm water. Do not saturate.
S - Clean only with a dry cleaning solvent. Do not saturate. Do not use water. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
SW - Spot clean with upholstery shampoo, foam from a mild detergent or a mild dry cleaning solvent. Do not saturate with liquid. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
W - Clean only with water-based shampoo or foam upholstery cleaner. Do not over wet. Do not use solvents to spot clean. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
WS - Spot clean with upholstery shampoo, foam from a mild detergent or a mild dry cleaning solvent. Do not saturate with liquid. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
X - Do not clean with either water or solvent-based cleaner. Use vacuuming or light brushing only.
Wool - Blot spills up immediately with a clean white cloth or plain paper towel.
Leather isn’t perfect and that’s the beauty of it. All leather or “genuine” leather has natural markings, including variations of shade and tone, as well as nicks, scratches and wrinkles—characteristics that distinguish it from manmade materials.
Expect that some marks will appear on the surface of your leather. Their origin might be anything from healed scars and barbed wire scratches, to skin “stretch marks” and insect bites. By no means should they be considered a defect; nor will they affect the durability or construction of your piece. Such “imperfections” are your assurance that you have a true leather hide.
Also keep in mind, grain patterns and coloring of leather will vary from hide to hide and also within the same hide, making leather all the more interesting and unique.
Dust often and use a vacuum cleaner crevice tool to clean seams.
Clean weekly using a damp sponge or soft, lint-free cloth. Do not rub; instead, wipe gently.
Do not use or place sharp objects on leather goods. Leather is very durable; however, it is not accident or damage proof.
Keep leather furniture out of direct sunlight and at least two feet from heat sources to avoid fading and cracking.
Do not place newspapers or magazines on leather furniture. The ink from these items may be transferred onto the leather.
Do not use abrasives; harsh chemicals; saddle soap; leather cleaners that contain any oils, soaps or detergents; or common household cleaners on leather furniture. Only use recommended leather cleaners.
Follow instructions for any gentle leather cleaner you might use. Additionally, leather conditioners provide a barrier to stains and help extend the life of your leather. Before using any cleaning/conditioning product on leather, test it in an obscure area.
Improper cleaning may void your leather furniture warranty.
Water Spots: A water spot can be removed by wiping the entire area seam to seam with a damp cloth so there is no “demarcation point” on the leather and the leather can dry uniformly.
Pet Urine Stains: We recommend “Natures Miracle" available in pet stores for removing pet urine stains and neutralizing the area. Follow product directions on the product. Please note that anytime you are “washing” or cleaning leather you must do the entire cushion, seam to seam, edge to edge, so as not to end up with a water stain. If leather can dry evenly there is no "demarcation point.”
Ink Stains: Ink remover sticks are effective in removing or reducing noticeable ink markings from most leathers.
Oil/Food Grease Stains: Small oil stains can be treated and successfully removed if addressed immediately. Rub corn starch briskly into the stain with your fingers until the heat from the friction is felt. That heat loosens the oil and allows the corn starch to absorb the oil before the leather can. Vacuum or brush the powder off. Repeat until the stain is gone.
Water Stains: What does it take to clean water stains? Clean water. Should you have a “ring” or demarcation from glass condensation from a glass, soak a new sponge with room temperature water; wring sponge as much as possible. Starting at the spot, dampen the leather and move the sponge to the edges of the cushion. Allow moisture to become less and less as you get further from the spot. Don’t scrub, just wipe.
Whether you have an all-wood piece of furniture or a furnishing made of a mix of wood, manmade wood and wood veneer, you want to protect it from damage, maintain its perfect finish and keep it looking beautiful for years to come. Here are some tips to help you do that.
To remove food stains, wipe up the spill immediately. Polish with a soft, clean cloth.
To remove cloudiness, rub surface with cloth dipped in solution of one tablespoon of vinegar mixed with one quart of water. Rub in the same direction as the grain until surface is completely dry. Follow with an application of furniture oil or polish that does not cause a waxy build-up or has silicones, such as Guardsman or Heritage.
To remove water rings, rub with a mixture of equal parts white vinegar and cooking oil in the same direction of the grain.
To remove candle wax or chewing gum, hold an ice cube over the wax or gum for a few seconds so that it will chill and harden. Be sure to wipe up water as the ice melts to prevent water spots. Remove as much of the wax or gum as possible with your fingers and then scrape away the remainder gently using the dull edge of a table knife. Rub the spot briskly with a cloth saturated in cream wax. Repeat if needed.
Nothing opens up a room like the beauty and transparency of glass. Of course, you’re so careful not to break it. But you don’t want to dull it or scratch it, either. A few simple steps can clearly go a long way.
Do not slide rough objects across glass. This can cause permanent scratches to the surface.
Do not use abrasive cleaners on glass, which may cause scratches.
Do not clean glass without gently removing excessive dirt and debris first, so as not to scratch the surface.
To clean glass, choose a non-abrasive commercial glass cleaner, or use warm water and a soft, lint-free cloth. Wring out excess water and wipe surface. Dry immediately with a dry lint-free cloth.
Whether to inject a rustic element or give a piece of furniture a modern, industrial flair, we incorporate metal in our furniture in so many ways. Much of the metal you’ll find is powdercoated, resulting in a smooth, even surface.
Colorful and unique, hand-painted furniture is a great way to express your individual style. It’s important to place these furnishings out of direct sunlight so the color and vibrancy of the painted finish remains fresh and crisp.
Natural stone such as marble and slate brings an earthy, organic element into a space. They’re universally loved for their one-of-a-kind quality. From piece to piece, and even on a single quarried slab, there will be certain color variations. Stone surfaces will have pits and fissures that appear as cracks. They result from immense heat and pressure, which formed the stone eons ago. These characteristics do not impair function or durability; rather they add to the beauty. And while marble, slate and natural stone are certainly quite durable, by no means should be treated as indestructible.
Use coasters under glasses, especially if they contain alcohol or citrus juices; use placemats under china, ceramics, silver or other objects that may scratch the stone surface.
Do not use vinegar, bleach, lemon, ammonia, general-purpose cleaners or abrasive cleaning agents (e.g., Comet).
Do not use cleaners that contain acid such as bathroom cleaners, grout cleaners or tub and tile cleaners.
Do not use alkaline cleaners not specifically formulated for natural stone.
Don’t leave pools of water on marble surface, as this could end up leaving a stain.
Professional refinishing is recommended to remove etch marks and restore the stone's natural finish.
If you choose to seal your marble, use a quality product and follow the manufacturer's directions for use. (Stone sealants can be purchased at almost any home improvement center.)
Liquid Spills: Blot away the excess liquid with a clean, dry, white cloth; turning the cloth frequently. Spray the area with a marble cleaner or warm water and wipe.
Food Spills: Remove food with a non-abrasive item such as a plastic spoon. Blot with dry, white cloth. Spray the area with a marble cleaner and wipe.
How to care for your new rug? That depends on what it’s made of. Some rugs are fine to spot clean. Others, such as our polypropylene or wool rugs, should be dry cleaned only. So please check the cleaning instructions on the corner tag located beneath your rug for best results.
Vacuum your rug regularly on the lowest-level suction, avoiding the fringe trim to prevent accidental fraying.
Rotate the rug on a regular basis to evenly distribute wear.
If possible, professionally clean your rug once a year to remove stains.
First, check the cleaning instructions tag on the bottom of your rug to make sure it can be spot cleaned.
If a spill occurs, blot with a clean, absorbent white cloth. Do not rub. Many stains can be gently removed by using club soda and a small amount of carpet cleaning detergent.
To remove candle wax, place a blotter or brown paper bag over the spot. Place a hot iron over the blotter (move constantly and do not let the iron stay in one place). Wait a few minutes until the wax is absorbed into the blotter. Repeat if necessary.
To remove chewing gum, press ice cubes against the spot. Wait until the gum becomes brittle and easily breaks off. Use a spot remover to vanish last traces of gum. Saturate the spot with cloth soaked in vinegar or alcohol.
To remove ink, saturate the spot with hairspray. Allow it to dry. Blot lightly with a solution of water and vinegar.
Rest easy with the fact that your new mattress doesn’t require much care and maintenance. For starters, all of our mattresses are designed to be no flip—now isn’t that a relief!
To help keep your mattress clean, a thin mattress protector is recommended so it breathes to allow airflow and heat dissipation.
Don’t use dry cleaning fluid of any type on your mattress. These chemicals could damage some of the comfort and upholstery materials.
Vacuuming is the only recommended cleaning method. If you must clean a stain, use mild soap with cold water and apply lightly, allowing the mattress time to fully air dry.
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